Field super: Chad Robertson Phone #: ###-#### Inspection requested via web by Lisa Whitney

Please call on way: Dave ###-#### Phone #: ###-#### Inspection requested via web by Krista Boss

Field super: Daryl Thomas Phone #: ###-#### Inspection requested via web by Lisa Whitney

Field super: Daryl Thomas Phone #: ###-#### Inspection requested via web by Lisa Whitney

Please call on way: Tyrel ###-#### Phone #: ###-#### >> Inspection requested via web by Krista Boss Inspection cancelled from web by: Krista Boss

Homeowner complaint about ductwork installed improperly from a furnace and duct work change out last fall. The homeowner got ahold of Jack and requested we come by and take a look at the duct work. She states she has been having issues with air flow and being able to cool her house ever since the work was completed last fall by 1A Heating and Cooling. She had C & B heating and cooling come out and take a look at it for her. They told her the ducts were undersized, some cans not hooked up, ducts not strapped up and ducts not insulated properly. Bill and I called Gary with C & B and he told us the same thing. Jack and I went out today to take a look at it for her. She indicated that C & B had fixed the unconnected duct to the return grill but at her request left the other stuff for us to take a look at. We went up in the attic and inspected the duct work and found the ducts to be supported properly, all the ducts were connected to the cans, however I could see where it looked like the flex had come loose on the return and was reconnected and taped to the duct (presumably by C & B), there was 2 spots were the duct insulation was not properly installed and bare metal was showing. As for the undersized duct work the contractor would need to do an ACCA report for the house to see if the ducts are adequate or undersized. The City of Boise does not require this to be done on a retro-fit system change out. For the most part the besides the duct insulation the biggest issue I saw was poor workmanship but installed per the minimum standards of the code. I asked the homeowner if she would like me to get ahold of 1A heating and cooling and ask him to come back and fix the duct insulation and adjust the return duct to try and get better air flow. She indicated she would have to think about and let me know, because she wasn't sure she wanted to let him come back into her house. I ask her to give me a call and let me know if she wanted me to contact him. In addition I did let her know that besides the duct issue's the other problem she is having with trying to get her house to cool properly is she doesn't ahve any insulation in the attic. She had removed it all and hasn't replaced it yet. I told her that any air conditioning system would struggle to over come the lack of insulation in the attic. She said she is working on getting it replaced.

Please call the Owner, Jeff at ###-#### with a 30 minute heads up arrival time. Thank you! Phone #: ###-#### Inspection requested via web by David or K Cole